Privacy policy

This "Privacy Policy" governs the processing of your personal data by FDS Promotions BV, KVK 0461.313.984.

Please read this Privacy Policy carefully. It contains essential information about how your personal data is processed and which cookies are used. By sharing your personal data on our Website [www.fdspromotions.com], by contacting us via email/phone, or by submitting a question/complaint, you declare that you have read this Privacy Policy.

Article 1 – Which personal data do we process?

1.1. FDS Promotions BV processes your Personal Data in the context of its activities. This includes:

- Category 1, based on cookies: your IP address and details about your visit to our Website, browsing behavior, search terms.
- Category 2, upon registration or via one of the input forms on our Website: your name and first name, optionally the name of your company and VAT number, address details, your email, and any other data you provide us in the free input field;
- Category 3, when you call or email us: your email address and/or phone number, as well as any data you voluntarily disclose;
- Category 4, when subscribing to our newsletter: your email address;
- Category 5, when placing an order: your name and first name, optionally the name of your company and VAT number, address details, and your email.

1.2. FDS Promotions BV may collect your Personal Data in various ways:

a. Through your registration and use of the Website;
b. Our Website uses cookies and similar techniques to collect certain personal data. For more information about the use of cookies, see article 7.

Article 2 – What do we use your personal data for?

2.1. General purposes:

FDS Promotions BV will use your Personal Data solely for:

- Category 1: Maintaining and improving our Website and including Personal Data in anonymous statistics, with the legal basis of your explicit, prior consent upon your first visit to our Website, supplemented with other cookie purposes, e.g., marketing.
- Categories 2 and 3: Responding to inquiries and information requests, with the legal basis of performing a service you have requested;
- Categories 2, 3, and 4: Direct marketing, newsletters, promotions, and actions by FDS Promotions BV itself, based on our legitimate interests towards existing customers or your explicit, prior consent if you are not yet a customer of FDS Promotions BV. You can opt out of receiving our newsletters at any time via the opt-out option in our newsletters or by contacting us directly by email or phone;
- Category 5: Delivery and invoicing of products or services ordered by you, with the legal basis of performing a contract you have requested and for which the processing of your Personal Data is necessary, or because the law requires it, or because FDS Promotions BV has a legitimate interest in doing so.

Article 3 – How do we share your data with third parties?

If we ever cease our activities or transfer them to someone else, for example due to bankruptcy or sale of our activities, this may mean that your Personal Data will be transferred to third parties who will fully or partially take over our activities. FDS Promotions BV will inform you to the extent possible in advance, but you understand that this may not always be technically or commercially feasible.

In rare cases, we may be obliged to disclose Personal Data based on a court order or to comply with other mandatory laws or regulations. We will try to inform you to the best of our ability in advance, unless prevented by legal reasons.

We sometimes share your data with third parties whose services we use in the context of your order process and order. Your data may be transferred to and processed by software and cloud providers, financial partners, logistics partners, or any other third party involved in or playing a role in your order. The current list can be obtained upon simple request via email. We ensure appropriate security measures regarding your personal data for each transfer to third parties, including by concluding processing agreements where necessary.

We always strive to maximize the use of European suppliers and try to keep your data within Europe wherever possible. If we need to rely on non-European third parties, we ensure that your data outside Europe is as secure as here in Europe. To this end, we enter into Standard Contractual Clauses with these partners where necessary and provide additional safeguards.

Article 4 – How long do we retain your personal data?

We retain your Personal Data as long as necessary for the purposes of each processing.

- Date of birth / 3 years
- Purchase history / 3 years
- Email address / 3 years
- Login details / 3 years
- Click behavior / 3 years
- Time of accessing the website / 3 years
- Data sent by a browser / 3 years
- Invoicing data: for legal reasons, we must keep your invoicing data for at least 7 years from the calendar year following the last invoice date.

Article 5 – Your rights

You have the right to access your personal data at any time free of charge and to learn about our use of that personal data or to request a copy of it. You also have the right to request the correction or (in some cases) deletion of your data. In certain cases listed in the GDPR, you may also request the restriction of the processing of your Personal Data. You have the right to object to the processing of your personal data if you have serious and legitimate reasons that outweigh our need to process your data, or to withdraw previously given consent. You also always have the right to object to the use of personal data for direct marketing purposes, even without having to provide a reason. You have the right to request your Personal Data in digital and readable form and/or to transfer it to other controllers of your choice.

You can exercise your rights by email to [email protected], by post to Waterrijtstraat 32, 3920 B-Lommel, Belgium, or via the contact form on our Website.

Finally, you have the right to lodge a complaint with the Belgian Data Protection Authority if we have not responded appropriately within 30 days to a request based on any of the aforementioned rights:

GBA/APD
Drukpersstraat 35
1000 Brussels
Tel: +32 (0)2 274 48 00
[email protected]

If applicable, you can also go to the civil court to claim compensation.

Article 6 – How do we secure your personal data?

We have implemented appropriate security measures on technical and organizational levels to ensure the security of your Personal Data. In no event shall FDS Promotions BV be liable for any direct or indirect damages resulting from the wrongful or unlawful use of Personal Data by a third party.