Can I return my order?

Printed and personalised items cannot be returned. If you are not satisfied with the delivered items, you can submit a complaint. We will look for a suitable solution together with you. 

Unprinted items can be returned within 14 days of receipt if they satisfy the following conditions*: 
•    A written agreement with an FDS employee
•    The products are in the original packaging
•    The products are in the original condition

*The client must pay for the return costs.
 

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